Services: Insurance and Administration

“What does my insurance cover and not cover? I just got a bill for something I thought was covered through my insurance plan — now what?”

Healthassist will investigate insurance coverage and benefits, troubleshoot claims issues, negotiate fee arrangements, and initiate claims grievance procedures. We have experience working in managed care and for medical insurance companies so we understand how insurance companies operate and how to overcome common hurdles.

Healthassist can:

• Help you understand what insurance coverage you do have and clarify insurance requirements, such as prior authorization for diagnostic tests. We also monitor the authorization process and intervene when necessary to prevent delays.
  
• Help you evaluate Medicare policies available in your state. We’ll help you fully understand what your insurance covers so you can determine if you need supplemental coverage.
  
• Help you sort through medical and insurance bills, so you know exactly what to pay and when.